Introduction
At Go Trips Peru, we are committed to providing exceptional services to our customers. To achieve this, we collect only the personal data necessary for booking and travel arrangements, such as full name, date of birth, nationality, email, and passport or ID number. We handle this information in compliance with Peruvian Law No. 29733 on Personal Data Protection, ensuring its confidentiality and security. Customers may request access, correction, or deletion of their data as permitted by law.”
What Personal Data We Collect and Why
We collect personal information strictly necessary to:
- Verify the passenger’s identity.
- Purchase tickets.
- Manage hotel reservations.
Contact Forms and Comments
When visitors fill out forms or leave comments on the website, we collect the data shown in the form or comment section. We may also collect the visitor’s IP address, timestamp, and browser user-agent string to help detect spam. An anonymized string (hash) created from your email address may be sent to the Gravatar service. Gravatar’s privacy policy is available at https://automattic.com/privacy/.
Google reCAPTCHA v3 is implemented on our website to prevent spam and abuse. Form submissions are subject to Google’s Privacy Policy and Terms of Service, as well as the Google API Terms of Use.
Cookies
When leaving a comment, you may choose to save your name, email, and website in cookies for convenience, which will last for one year. If you log in, we will store cookies to remember your login details (valid for two days) and screen preferences (valid for one year). Logging out will remove the login cookies.
Embedded Content from Other Websites
Our articles may contain embedded content (e.g., videos, images, articles) that functions as if you were visiting the originating site. These websites may collect data, use cookies, and track your interaction, especially if you are logged in.
Analytics
We use Google Tag Manager and Google Analytics to collect data and improve our services. For more details, review Google Tag Manager Terms of Service and Google Analytics Terms of Service.
Consent
We will obtain your consent to collect, use, or disclose your personal information unless permitted by law. Consent can be explicit or implied, depending on the circumstances. You can withdraw consent at any time, but this may limit the services we can provide.
Use and Disclosure of Personal Information
We will only use or disclose personal information for the purposes identified or reasonably related purposes. For example:
- Conducting customer surveys to improve our services.
- Contacting customers regarding relevant products and services.
We will not sell or share personal information with third parties.
Data Retention
We retain personal data only as long as necessary for the purposes it was collected or as required by law. If you submit a comment, form, or register on our site, the data is stored indefinitely for customer service purposes.
Data Accuracy and Security
We take reasonable steps to ensure the accuracy of personal information and protect it from unauthorized access or misuse. Measures include:
- Using secure user IDs and passwords.
- Firewalls on computers accessing sensitive data.
- Restricting employee access to personal information as needed.
Your Rights
You have the right to access, modify, or delete your personal data, unless required otherwise by legal obligations. Requests must be made in writing with sufficient details.
If you have a registered account or have submitted a form, you can request a copy of your personal data or ask us to delete it.
For any questions regarding this Privacy Policy, please contact us at sales@gotripsperu.com.
